Solution, I took out the battery and connected it directly. Turned out to be the battery that was inflating from the heat and pushing the screen. The screen started detaching itself from the frame. I have a 10 year old Toshiba that still work fine but the Surface pro 3 has been a pain. This Surface Pro 3 is the most expensive and the worst computer I bought in the last 10 years. The track pad doesn't work, the pen doesn't work, the touch screen doesn't work, and all external (bluetooth and usb) mice don't work! What are we supposed to do?!? Use the Keyboard and Learn all the ALT commands?!? HELP! At this point, I'd imagine that I'd get more work done on iPad Pro than the Surface Pro 3. Anyone else having these issues on here? I'm gonna have to send this to Microsoft and ask for a new one if this keeps happening. Sometimes it doesn't happen and sometimes it's all that happens. I have used different mice and different keyboards - no luck.
MOUSE JUMPING AROUND SCREEN BY ITSELF WINDOWS 10
I have formatted my Surface and reinstalled Windows 10 and all updates. Scouring the forums, many have argued that this is an issue with certain types of lights and radio interference, so I have moved my Surface around the house and around a coffee shop to no avail. Scrolling wouldn't work - the "touch point" would continue to either go to the upper-right hand corner, the upper left-hand corner, or the lower left hand corner. Next I unplugged the type cover and decided to just use the touch screen. I turned the Blueooth Arch Mouse off, turned off bluetooth on my Surface Pro 3, and then tried to use the mouse on the touch cover. So then I put the pen away and just tried my bluetooth arch mouse. This would happen without the pen even touching the screen. While going to use your Surface Pro 3 (mouse input, pen input, touch input) the mouse cursor inexplicitly flies to the corners of the screen and likes to right-click over and over again like your computer is possessed by an interdimensional demon.Īt first I thought it was a problem with the Surface Pen, because I'd go to use it on the screen, and it would keep flying to the upper-right hand corner and start "right-clicking" and showing the context menu over and over and over again.
MOUSE JUMPING AROUND SCREEN BY ITSELF UPDATE
These problems only started happening to me after the 9/15 firmware update to the Surface Pro 3 (admittedly, the update didn't take after the first 5 tries - but on the 6th try - it took and then messed everything up). There is an increasingly large thread about these issues at the Windows Support Community (but none of Microsoft's staff seem to be helping the issue at all) - and most commenters believe that it is hardware issue. I am only posting this here to see if any of you have had this problem with your Surface Pro 3's since the Firmware Updates and Windows 10 Install.